CANINERelief® ORTHOPEDIC SLEEP LABS
← Return to Checkout Home
Google Merchant Center Verified

Shipping & Delivery Policy

Last updated: November 2026 • Valid for all United States orders

1. Free Fast US Shipping

We are proud to offer FREE Standard 3–5 Business Day Shipping on all dog bed orders across the Continental United States. No hidden handling fees or surprise surcharges at checkout.

2. Order Processing & Handling Time

• Order Cutoff Time: 2:00 PM Eastern Standard Time (EST), Monday through Friday.
• Handling / Processing Time: 1 to 2 business days (orders placed before 2:00 PM EST are prioritized for same-day dispatch from our Dallas, Texas fulfillment center).
• Orders placed on weekends or federal holidays are processed on the next business day.

3. Transit Time & Carrier Partners

Shipping Method Transit Time Carrier Cost
Free Standard Delivery 3 to 5 business days FedEx Ground / USPS Priority FREE
Expedited Air Delivery 2 business days FedEx 2Day $9.95

4. Real-Time Tracking & Shipment Confirmation

As soon as your bed leaves our warehouse, a tracking number and courier link will be automatically dispatched to your email address. You can also track your shipment 24/7 on our Track Order Page.

5. Damaged or Lost Shipments

In the rare event that your package is damaged during transit or lost by the courier, contact our support team immediately at support@caninerelief.store or call toll-free at +1 (800) 492-7182. We will expedite a brand new replacement bed at zero additional cost.